Terms and Conditions


Information about Kids To Go products and the websites www.kidstogo.co.uk and childmindingbestpractice.com. 

Kids To Go is a partnership owned by Jennifer Fishpool of 2 Windsor Court, Whitehaven, Cumbria, CA28 6UU and Amanda Goode. You can email us on: sales@kidstogo.co.uk.

The following document contains terms and conditions for using our products, our free newsletter and websites. Please read these terms and conditions carefully before ordering any products or using our websites. By purchasing our products or accessing these websites in any way, you are agreeing to be bound by these terms and conditions.

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. Please review them regularly.

Any statutory rights which you have as a consumer will not be affected by these terms of use. 




General terms and conditions for buying and using our products and websites

Placing an order
You can place orders through our websites using Paypal or you can do a bank transfer. If you would like to pay by bank transfer, please send an email to jennifer@kidstogo.co.uk and we will email you the account number and sort code for a transfer. We do not take cheques.

After placing an order, you will receive an e-mail from us acknowledging that we have received your order normally within 48 hours of receiving it. If you place an order using Paypal you will also automatically be emailed a confirmation of payment by Paypal.

Please note that the Paypal confirmation does not mean that your order has been accepted. All orders are subject to our acceptance. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. 


Order Fulfilment
Most orders for electronic items (documents) will be emailed directly to your Paypal email address. Orders will normally be emailed to you within 48 hours of placing an order. You will definitely receive them within 30 days unless there are exceptional circumstances.

For orders of physical items such as books, the package will be posted to the address on your Paypal account. If you want anything to be posted or emailed to an address that is different from the one on your Paypal account, then you will need to send an email to: sales@kidstogo.co.uk with the preferred delivery address or email address.

Price and payment
The current price of our products will be as quoted on our websites except in cases of obvious error. It is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced.

Old special offers that do not appear on our websites are no longer valid. We are under no obligation to provide our products to you at incorrect (lower) old prices than those currently stated on these websites or to honour old, expired offers.

Please note that when you buy our ‘packages’ such as our Essential Paperwork Package, EYFS Art and Activities Package and ‘One of Everything’ package that the items included in these packages and their price will change with time.

Buying a ‘One of Everything’ package does not entitle you to receive any further new products that are added at a later date after you have received your ‘One of Everything’ package. You would need to purchase the new product separately.


Returns Policy
Kids To Go is a distance selling organisation and complies with all distance selling regulations. If you are unsatisfied with our products for any reason you can return them for a full refund within 7 working days.

If you are returning physical products (including books) then you will need to post these items to the following address:

Jennifer Fishpool

2 Windsor Court



CA28 6UU


A full refund will be issued to you. However you will be responsible for the cost of returning the items to us.

If you are returning electronic documents which have been emailed to you or downloaded from these websites then you will need to confirm that you have deleted the documents by sending an email to: sales@kidstogo.co.uk, requesting a refund and confirming that the documents have been deleted and any printed versions of the documents destroyed. You will then be issued a full refund.

If you enrol on one of our courses, we will issue you a full refund up to the point where we send you Module 1. After you have received Module 1, it is then ultimately up to you to complete the course. If you change your mind after you have begun the course work, especially if we have already started reading and commenting on your work, then we will not issue a refund even if you decide you don’t want to finish the rest of the course.   

Own Personal Use
In purchasing our products you agree that they are for your own personal use or for your individual childminding business only, and may not be shared with others. It is a violation of these terms and conditions and our copyright to buy one copy of our products for yourself and then to forward them on to others (for example), to print and give, loan, reproduce, transmit, or sell copies to others, or to share them with a group.

You must not buy individual copies of our products for your childminding “group” without prior written consent which you must obtain in every instance by emailing: sales@kidstogo.co.uk. A childminder working with assistants does not constitute a ‘group’. You may be liable for prosecution if you share or distribute our intellectual property with another person.

You may not exploit our products or any part of our products for your own commercial gain.

Our Reputation
Our reputation is very important to us. You shall not commit any act which causes or may cause damage or loss to our reputation or harms any trademarks, logos or other intellectual property owned by us. You shall indemnify us for any loss or damage which may be suffered by us as a result of any breach of any undertaking contained in this section.


Copyright Notice

Unless otherwise stated all our products are the intellectual property of Kids To Go and are protected under copyright laws. All rights reserved.

This means that you may not:

any of our products or any part of our products either in printed or electronic format.

The material on our websites is also our intellectual property. Unless otherwise stated, Kids To Go owns the copyright of all information on these sites including but not limited to compiled files, text, text elements, logos, buttons, images, icons, source code, site design, structure, layout and distribution, including the “look and feel” of these websites. 

These websites and their content are copyright of “Kids To Go” - “Kids To Go 2013”. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


General Disclaimer

Whilst we make every attempt to ensure the accuracy and reliability of the information contained in the products we sell, in our newsletter and in the information on these websites, this information should not be relied upon as a substitute for formal advice from the originating bodies or government departments.

Kids To Go, its employees, associates and representatives will not be responsible for any loss or damage (whether direct or indirect or consequential loss) whatsoever (including, without limitation, loss of business, opportunity, data, or profits) arising out of or in connection with your use of our products or websites. Any reliance you place on our information is therefore strictly at your own risk. 

This web site, newsletter and all of our products are provided "as is" without warranty of any kind, either expressed or implied. You should not assume that these publications are error-free or that they will be suitable for the particular purpose which you have in mind when using them. We assume no responsibility for errors or omissions in these publications or other documents which are referenced by or linked to these publications.

Free Updates Disclaimer

Kids To Go sends ongoing free updates to all of its products. These updates are sent as part of the Childminding Best Practice Newsletters. Therefore, when you buy our products you will automatically be emailed these newsletters unless you unsubscribe or send an email requesting that you would prefer not to receive them. It is up to you to monitor these newsletters for free updates so you should check them carefully for updates to any products you may be using. You can email us and ask for a free updated version of any products you have bought in the past at any time.

Please be aware that we may at any time, and at our sole discretion, discontinue these websites (or any part thereof) and/or the provision of any services including the free newsletters and free product updates without prior notice. We shall not be liable to you or any third party for any termination of your access to these websites or any services including the free updates.

Please note that the issuing of free updates only apply to our individual products and not to our ‘packages’ such as our Essential Paperwork Package, EYFS Art and Activities Package and ‘One of Everything’ package. The contents of these packages may be added to over time. However in that case you would need to purchase the new product separately.

Links to Third Party Websites

These websites and many of our products include links to third party websites that are controlled by others. Links are provided purely for your convenience and do not imply that we endorse or support these organisations, the information on their pages, or their products and services in any way. We are not responsible for the content or availability of any external sites and you follow them at your own risk.


Any complaints about our products or the content of our websites should be sent to: sales@kidstogo.co.uk. Each case will be looked at individually. There is no guarantee of a resolution.


Privacy Policy for Kids To Go including our websites: www.kidstogo.co.uk and https://childmindingbestpractice.com/

At Kids To Go we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site, buy our products or sign up for our mailing list. We do update this policy from time to time so please do review this policy regularly.

Information We Collect
When someone visits 
www.kidstogo.co.uk and www.childmindingbestpractice.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our websites, we will be up front about this.

We make it clear when we collect personal information from you such as your name and email address. We collect personal information when you register for our newsletter, make an enquiry about a purchase or buy our products. Because we use PayPal to process our sales, we do not process any financial information such as your credit card details.

Our lawful purpose for collecting your personal information is either:

Contractual: if you have placed an order we need to send it to you, keep a record of your order, fulfil your subscription and notify you of the free updates. If you no longer wish to receive free updates you can unsubscribe or email jennifer@kidstogo.co.uk.

Consent: if you have signed up for our free newsletters and email marketing we keep a record of your name and email address. If you have consented to receiving marketing materials including our newsletters, you have the right to withdraw consent at any time by unsubscribing or by emailing jennifer@kidstogo.co.uk and we will remove you from our mailing list straight away.

If you have any complaints with the way you feel we are handling your data, please email us at sales@kidstogo.co.uk so that we can resolve the complaint. You have the right to complain to the Information Commissioners Officer (ICO) if you feel we have not resolved the complaint to your satisfaction.

Use of Your Information
We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing sales@kidstogo.co.uk or by unsubscribing from our mailing list.  

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

Access to Information
In accordance with the General Data Protection Regulation (GDPR) 2018 you have the right to access any information that we hold relating to you 


Kidstogo 2021
07741 300266