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How do parents want to FEEL when they choose a childmind


Partnership with Parents Pack

This pack encourages you to examine the different forms of communication you use with parents and think about what is working well and what you can improve. It looks at day-to-day communications such as daily diaries, conversations and Whatsapp messages, more formal communications like learning journeys and gives you tools for tackling more challenging forms of communication like when you have concerns about a child’s development, dealing with late payment, or explaining your healthy eating policy to parents who continually send their child in with junk food!

The pack also contains detailed information about how to communicate what your setting does well BEFORE parents arrive to help you to attract new business including making a step-by-step plan to ensure that the all-important first visit goes well.

What is included in the £15 Partnership with Parents pack?

The pack includes:

Supporting learning at home

It is an EYFS requirement that childminders “must seek to engage and support parents in guiding their child’s development at home.” Ofsted inspectors take this requirement very seriously. In fact, many childminders miss out on outstanding by overlooking this, and comments like “Although the childminder works well in partnership with parents, she has not developed highly effective systems to share information with parents about how they can continue to support their child’s learning at home” often appear on inspection reports.

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The pack includes lots of ideas for specific ways you can put this into practice as a childminder, ideas for the sorts of resources you might want to send home, and suggestions for the frequency you may want to do these things.

Make sure you have all the communication basics in place

If you are just starting out at childminding, you will find the checklists and worksheets in this pack very helpful for getting all of the basics of communication in place right from the start. Included in the pack is a setting checklist for communication with parents MUSTS including GDPR data protection requirements, things you need parental permission for, things that should go in a contract, information you should know about every child you look after, and a letter to give to new parents about your expectations of working together.

Attract new parents to your setting and make the first visit go well

Getting business in childminding means getting the right sorts of parents through the door for visits. It means managing those first visits well so that they go how you want them to. It means really thinking like a parent. The pack includes tools to help you to look at how you communicate with parents BEFORE you’ve even met them via websites, directory listings, wow factors and asking yourself the all-important question: how do parents want to FEEL when they choose their childminder?

Day-to-day communications – audit what you do

How do you come across in face-to-face conversations with parents? Do your parents actually like getting Whatsapp photos from you during the work day?  Does anybody ever read the newsletters you write? Can parents find the information they need on your bulletin board, or is it so crowded with flyers they can’t see anything? What about communication with dads – do you need to do things differently with them? Use the tools in the pack to examine what is working well in your day-to-day communications with parents, and what could really do to be improved.

Sharing learning and development observations with parents

The packs includes tools for sharing information on learning and development with parents including sharing records for learning journeys and tips on how to talk to parents tactfully as an authority figure when you are concerned that a child is behind in some way.

Parent and child questionnaires

Send home formal questionnaires to get the opinions of parents about how to improve the service you offer. This is a great self-evaluation tool but is only useful if you act on the information parents give you and if you don’t do these too often.

Challenging situations

In awkward situations, it’s best to be a bit formal and send a letter! The pack includes letter templates for the following situations:

How to order your Partnership with Parents Pack

Click here to order a Partnership with Parents Pack for only £15 for your childminding setting today.



communications with parents pack

NEW! Partnership with Parents Pack

Outstanding communication and marketing skills for childminders - £15 

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